Legal Documentation

Privacy Governance

Last updated: July 2026

1. Introduction

Tavonis Solutions ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Governance Policy outlines how we collect, use, disclose, and safeguard data when you visit our website or engage with our services. By accessing our platform, you consent to the practices described herein.

2. Information We Collect

We may collect the following categories of information:

  • Contact details (name, email address) submitted via inquiry forms.
  • Technical data (IP address, browser type, pages visited) for analytics purposes.
  • Project-related information shared during client engagements.
  • Communication records from email or direct correspondence.

3. How We Use Your Information

The information we collect is used solely to:

  • Respond to inquiries and facilitate client communications.
  • Deliver and improve our professional services.
  • Comply with applicable legal and regulatory obligations.
  • Analyze website usage to enhance user experience.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain personal data only as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Client project data is retained for the duration of the engagement and a reasonable period thereafter. Inquiry data is deleted upon resolution of the correspondence.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use trusted third-party services (such as analytics providers and cloud infrastructure) that may process data on our behalf. These providers are contractually obligated to handle data in accordance with this policy and applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a supervisory data protection authority.

To exercise any of these rights, please contact us via the inquiry form on our website.

8. Cookies

Our website may use session cookies to improve your browsing experience. These are temporary files that are erased when you close your browser. We do not use persistent tracking cookies for advertising. You may configure your browser to refuse cookies, although this may affect certain website functionality.

9. Changes to This Policy

We reserve the right to update this Privacy Governance Policy periodically. Any changes will be published on this page with a revised effective date. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions regarding this Privacy Governance Policy or our data practices, please initiate an inquiry through the contact form on our website.